Terms & Conditions
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Welcome to Preparo! By using our services, you agree to the following terms and conditions. Please read them carefully before accessing or using our website or services.
1. Acceptance of Terms
By accessing or using our services, you agree to comply with these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
Preparo provides a variety of services including room cleaning, AC repairs, spa treatments, and hair styling. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Service Availability
Our services are available within specific geographic locations. Availability may vary depending on your location, and we may not be able to offer our services in all areas.
4. Booking and Payments
To book our services, you must provide accurate and complete information. Payment for services is due at the time of booking unless otherwise specified. We accept various payment methods, which will be outlined at checkout. All payments are processed securely.
5. Cancellations and Refunds
If you wish to cancel or reschedule a service, please notify us at least 24 hours in advance. Cancellations made within 24 hours may incur a cancellation fee. Refunds may be issued at our discretion and will depend on the circumstances of the cancellation.
6. Customer Responsibilities
You agree to provide us with access to the property or area where services are to be rendered. You are responsible for ensuring that all necessary conditions are met for the service to be carried out safely and effectively.
7. Limitation of Liability
Preparo is not responsible for any damages, losses, or injuries incurred as a result of using our services, except where such liability is required by law. Our liability is limited to the amount paid for the specific service rendered.
8. Privacy and Data Protection
Your personal information will be handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in that policy.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and videos, is the property of Preparo or its affiliates and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.
10. Prohibited Activities
You agree not to engage in any activity that could harm, disable, or interfere with the proper functioning of our website or services. This includes, but is not limited to, unauthorized access, transmission of harmful code, or any unlawful activity.
11. Termination
Preparo reserves the right to terminate or suspend access to our services at our discretion, without notice, for any violation of these Terms & Conditions or other policies.
12. Changes to Terms
Preparo reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website with an updated date. By continuing to use our services, you agree to the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which Preparo operates. Any disputes related to these terms will be resolved in the appropriate courts of that jurisdiction.